Support Center

FAQ 24

• How do the programs/courses work?
• When will I be awarded my points for taking the course?
• What does the mobile app do?
• How do I know when the course has been completed?
• Where can I go to access/print the Assignments & Reading Materials from past sessions?

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System Requirements 1

• What are the computer system requirements?

Technical Support Help 5

• How do I update my member profile?
• The video is playing but there is no audio...?
• Why is the video not playing?
• How do I log into my course?
• Flash: Video File Not Found Error Message

General 9

• How Do I View My Member Profile?
• How Do I Export My Tracker Data?
• How Do I Delete My Account?
• Who Can See My Personal Identifying Information?
• How Long Do We Keep A Participants Data?

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